1. Information We Collect

We collect personal information necessary to deliver services, evaluate franchise applicants, and handle customer requests. Information is provided voluntarily by you when filling out forms on our Website:

• Contact Information: Full Name, Email Address, Contact Phone Numbers, Home/Business Address.
• Franchise Application Details: Target franchise location, preferred city/region, investment readiness, and business background details.
• Party Package Details: Event dates, venue location, estimated guest count, and specific catering requests.
• Technical & Automated Data: IP Address, browser type, device identifiers, session timestamps, and cookies collected automatically to optimize website operation.

2. Legal Basis & Purpose of Processing

Your personal data is processed based on your consent, contractual necessity, or our legitimate business interest, for the following purposes:

• Processing, evaluating, and responding to franchise inquiries and store applications.
• Organizing, confirming, and servicing party package catering requests.
• Providing responsive customer support and addressing inquiries or feedback.
• Maintaining, troubleshooting, and improving our Website performance and security.
• Complying with statutory, tax, legal, or administrative obligations under Philippine law.

3. Cookies & Tracking Preferences

We utilize cookies to preserve website functionality and analyze traffic patterns. You have full control over non-essential cookies. You can accept or decline cookie processing upon visiting our Website, or manage your preferences anytime by clicking the "Cookie Preferences" link in our website footer.

4. Data Protection & Security Safeguards

Waffle Time Inc. enforces appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, disclosure, alteration, accidental loss, or unlawful destruction. These include encrypted network data transmissions (SSL/TLS), strict role-based data access controls, and secure server environments.

5. Data Disclosure & Non-Sale Commitment

Waffle Time Inc. never sells, rents, or trades your personal information to third parties for commercial marketing purposes. Personal data is disclosed only to:

• Authorized internal officers, franchise development managers, and operational teams.
• Trusted third-party technology infrastructure providers operating under strict data protection agreements.
• Government regulatory bodies or law enforcement authorities when mandated by law or court order.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the specific business purpose for which it was collected, or as required by applicable tax and corporate retention regulations in the Philippines. Once data is no longer required, it is securely destroyed or anonymized.

7. Your Statutory Data Subject Rights

Under Republic Act No. 10173, you enjoy statutory rights as a Data Subject, including:

• Right to be Informed: Clear notification of how your data is collected and processed.
• Right to Access: Reasonable access to your personal data upon written request.
• Right to Rectification: Correction of inaccurate, outdated, or incomplete records.
• Right to Erasure/Blocking: Removal or blocking of data collected without valid legal grounds.
• Right to Object: Withdrawal of consent for optional marketing or non-essential processing.

8. Contact Our Data Protection Officer

To exercise your rights as a Data Subject or if you have privacy concerns or questions, please contact our Data Protection team: